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Nissan Customer Promise

Watch this short video filmed at Nissan Tunbridge Wells for more information about the Nissan CARE pledges:

We want you to be completely satisfied with the on-going quality and performance of your vehicle. You’re the focus of all we do, and we’re committed to providing the highest levels of service and aftercare that you can find. So, whether you are an existing Nissan customer, whether you bought your car new or used, there’s no time limit on how long you can enjoy the benefits from our promises. That is our promise.

Free Courtesy Car:

YOU want to stay on the road when your Nissan is in for a service or repair.

Nissan Promise to keep you mobile free of charge whether you need a courtesy car, or just a lift.​

Free Video Health Check:

YOU want to understand what is going on with your car's service.

Nissan Promise a free vehicle health check and we can even show you any work that might need doing with your own vehicle assessment video.

Service Price Match:

YOU want the best value for money when it comes to service and repair.

Nissan Promise simple Fixed Price Servicing, and will price match like-for-like competitor written quotes within 10 miles of your local dealer.​

Continuous Roadside Assistance:

YOU want the peace of mind you get from our quality service to go even further.

Nissan Promise to give your continuous Roadside Assistance for free.​

Here For You:

You want your problems resolved quickly.

Nissan Promise to propose a resolution to any problem within two working days.​

Test Drive Your Choice:

YOU want to test drive the Nissan model, engine and gearbox you're interested in buying.

Nissan Promise that's what you'll get when you pre-book your test drive either online or through our customer service centre.

Please contact your local Motorline service centre for full terms and conditions.