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Showrooms are now open. We are fully open for sales and service
Home Delivery or Click & Collect Choose your option, fully complying with government distancing guidelines

LATEST COVID-19 GUIDANCE FROM MARSHALL MOTOR GROUP (MOTORLINE)

IMPORTANT CUSTOMER NOTICE
29 NOVEMBER 2021 UPDATE REGARDING FACE-COVERING GUIDANCE

Following the update from the government, precautionary and temporary measures have been introduced to prevent the spread of the new COVID-19 Omicron variant and they will affect our business. This essentially means that all previous COVID controls at Marshall Motor Group are in place.

These changes take place effective Tuesday 30th November in all Marshall Motor Group businesses and include:

• Mandatory face-coverings in retail businesses and public transport. This means face coverings are no longer a personal choice and must be worn in Marshall Motor Group showrooms, dealerships and body shops.

Also, in line with government advice:

• Anyone who is confirmed to have been in close contact with a positive case of the Omicron variant will be required to isolate for 10 days regardless of vaccination status and will be contacted by Track and Trace.

• Anyone returning to the country will be required to take a PCR test on or before day 2 and self-isolate until they have received a negative test result. These PCR tests can be purchased from private providers. Free NHS tests are not valid for this purpose.

Please continue to complete lateral flow testing twice weekly to prevent the spread and pick up on any asymptomatic cases, these can be ordered here > Rapid lateral flow coronavirus (COVID-19) tests - NHS (www.nhs.uk) and remember to get a PCR test if you have any symptoms.

As always, the safety of our customers, colleagues, suppliers and partners are at the heart of our operations and with this is in mind – all COVID safety measures, social distancing and protocols across all Marshall Motor Group businesses will REMAIN FULLY IN PLACE until further notice.

Our processes around contactless handovers, vehicle sanitisation, personal and vehicle protective equipment, timed appointments, signage and social distancing measures – will remain in place.


ANY QUESTIONS? WE ARE HERE TO HELP.

If you have any further questions, please feel free to get in touch via the links below.

SAFER TEST DRIVES

SAFER TEST DRIVES

COVID-19 processes are in place to ensure the safest experience when taking a test drive. You can choose to take an unaccompanied test drive, but the sales team will be available to answer any questions before and after your drive. We will ensure drop-off/pick-up are contactless and that the car and keys are disinfected after handling.

STRICT HYGIENE STANDARDS

STRICT HYGIENE STANDARDS

Antibacterial hand gel will be available for you to use throughout the showrooms and at every doorway. We will regularly sanitise every touchable surface. Disposable seat covers will be used for every vehicle we service and all documents and receipts, where possible, will be supplied electronically.​

REGULAR HAND WASHING

REGULAR HAND WASHING

Strict handwashing protocol is in place to ensure all staff follow the guidelines.

PROTECTION FOR ALL

PROTECTION FOR ALL

All staff will receive appropriate PPE, for dealing with every customer. Perspex screens will be used where appropriate for added protection. We daily monitor our staff's health, giving you peace of mind when you visit.