USED CAR MANAGER - VOLKSWAGEN TUNBRIDGE WELLS

Salary: Basic £20,000. OTE £55,000
Pension: Motorline offer a company pension scheme
Holiday Entitlement: You will receive 28 days holiday (Including Bank Holidays) which with 3 years’ service you are rewarded with an additional entitlement of 3 days holiday
Colleague £500** Referral Reward: We value our employee's and their recommendations and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)
Progression Opportunities: With over 55 Dealerships across 21 locations Motorline offer excellent progression opportunities to further your career.
Discount: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)

Key Objective

• To achieve revenue and profit in all areas of the Used Car Department in accordance with budgets for the centre.
• Have a desire to deliver the very highest levels of customer service and customer satisfaction .
• Ensure the Used Car Department operates with the required levels of efficiencies and strong management controls.
• Ensure payments for used vehicles are made in accordance with Motorline policies and procedures.
• Ensure that the Volkswagen and Motorline brand values and standards are maintained at all times.
• Ensure Used Car retail and trade objectives are achieved in accordance Motorline internal budgets and Manufacturers objectives
• Ensure that there is a robust process where CitNow is fully utilised by the sales team.
• Ensure that as part of the management team the Motorline Sales Process is adhered to at all times.
• Ensure the Used Car marketing for the centre is maintained to the highest level
• Carry out adequate inspections to ensure the Used Car display in kept within the Motorline and Volkswagen UK standards and take action where necessary.
• Ensure that research is carried to out to maintain the competitiveness of the stock within the local market and Market Area with daily reviews
• Identify and optimise the profile of the used vehicle stock within the local market
• Support the Transaction Managers in achieving the budgeted F&I income for the used car department.
• Maintain a pro-active relationship with the management team and motivate the sales team to reach our joint objectives
• Ensure all Brand standards are met with regards to audits and showroom / display standards

Requirements

• 2 years previous experience within this position is required
• Brand Experience would be desirable
• Strong leadership and organisational skills
• A proven record of high sales achievement, marketing and customer satisfaction
• Able to set targets for Sales staff, then drive the staff to meet the targets
• Staff management skills to maintain and develop the new car sales department
• Current experience within a main dealership in the Motor Trade is essential
• You must have a full manual driving licence with no more than 6 points

Hours

• Monday - Saturday 8.30am - 6.00pm + a day off in the week
• 1 in 3 Sundays 10:00am - 4:00pm