TRAINEE PARTS ADVISOR - TOYOTA HEREFORD

Salary: Competitive basic
Pension: Motorline offer a company pension scheme
Holiday Entitlement: You will receive 29 days holiday (Including Bank Holidays) which with 3 years’ service you are rewarded with an additional entitlement of 3 days annual leave
Colleague £500** Referral Reward: We value our employees and their recommendations; and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)
Progression Opportunities: With over 50 Dealerships across 21 locations, Motorline offer excellent progression opportunities to further your career.
Discount: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)


We are looking for Trainee to join our friendly Toyota team in Hereford. We will train you to become a Parts Advisor and then you can develop your career with us in many different directions. You'll need to enjoy taking customer calls and serving customers face to face, and you'll also be working daily with our Technicians to find the parts they need. You need a 'can do' attitude and the willingness to learn and we will provide the training and support.


Key Objectives:

  • To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
  • To maximise sales volumes and margins
  • To accurately identify customer parts requirements
  • To maintain parts stock and stock records
  • To process parts orders efficiently
  • To ensure the highest level of customer satisfaction
  • To contribute to departmental compliance with company policies and industry guidelines

Key success criteria:

  • To promote parts and Accessory sales
  • To ensure parts stockholding is kept to a minimum
  • Stock availability / stock value
  • Customer satisfaction
  • Team working and communication with other departments

Applicant’s requirements:

  • You must be a good communicator and have great customer service skills
  • You must be organised and efficient.
  • Ideally you will have a full manual driving licence with no more than 6 points

Working Times:

  • Monday to Friday 8am - 5pm plus 1 in 2 Saturdays 8am - 1pm
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