HOLIDAY ENTITLEMENT: You will receive 28 days holiday (Including Bank Holidays) which with 3 years’ service you are rewarded with an additional entitlement of 3 additional days
COLLEAGUE £500** REFERRAL REWARD: We value our employees and their recommendations; and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)
PROGRESSION OPPORTUNITIES: With over 57 Dealerships across 21 locations, Motorline offer excellent progression opportunities to further your career.
DISCOUNT: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)
De-duplication of customer and vehicle records on Group CRM database, to meet targets set in advance by the Data & CRM Manager.
Update customer communication preferences as a result of direct mail returns, email unsubscribes and SMS opt outs, in accordance with Group GDPR policy.To include existing customers and enquirers.
Marketing campaign data extracts and cleansing, to support the needs of the business when required.
Maintain and provide regular reports on the number of customer and vehicle records updated against target.
Support & provide cover for the Data & CRM Manager in their absence.
12 months previous experience within this position is essential
Experience using a CRM database in a B2C environment, preferably within the automotive sector and CDK Drive, although training will be provided to the right applicant.
Ability to work independently and under pressure, so strong organisational skills will be required.
Good working knowledge of Excel and report creation software.
Work will frequently require communication with senior internal stakeholders and external agencies, so you’ll need to be confident with great interpersonal skills.
Understanding of current GDPR guidelines and the implications for data security and customer privacy.
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