General Manager - Lexus Canterbury

Key Objectives:

  • To achieve short and long term business objectives
  • To ensure long term profitability and stability of the dealership
  • To monitor and control all overhead expenses of the business
  • To deal with all day-to-day site issues
  • To follow all reporting requirements of Motorline and the manufacturer
  • To develop and maintain relationships with the Franchise
  • To ensure the all staff represent the brand in accordance with manufacturer requirements
  • To ensure that all departments adopt the Motorline culture and follow the practices and procedures of Motorline and the manufacturer
  • To maintain the appropriate staffing levels
  • To provide guidance, training and motivation to all staff
  • To manage performance of staff to achieve key targets (e.g. Sales, Margin, CES)
  • To organise and lead the activities of Sales department to achieve optimum profitability, customer satisfaction and customer retention
  • To ensure the Sales department maximises the profitable sale of finance, insurance, GAP, accessories, extended warranties and other add-ons
  • To hold regular meetings to discuss and implement goals
  • To develop and implement marketing with the Brand Director
  • To monitor all market place activities and adjust plans and objectives accordingly
  • To ensure that customer complaints are dealt with promptly
  • To ensure that all aftersales departments achieve profit margins in line with budget forecasts and annual objectives
  • To foster and maintain a high level of customer satisfaction and quality service. All employees of this firm are required to carry out their duties in accordance with the firm's quality policy and procedure

Applicant’s requirements:

  • Previous experience as a General Manager or Dealer Principal in a franchised Car Dealership.
  • Brand Experience would be desirable
  • Strong leadership and organisational skills
  • A proven record of high sales achievement, marketing and customer satisfaction
  • Able to set targets for Sales staff, then drive the staff to meet the targets
  • Good at man management
  • A full, valid driving licence must be held with no more than 3 points

Pay & Benefits

  • OTE up to £65,000
  • Company car
  • Company Pension scheme
  • 4 weeks holiday per annum


Ref: Lexus Canterbury

Location Canterbury
Brand Lexus
Working hours Management
Salary OTE up to £65,000
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