Contact Motorline

Please complete the contact form below, where you can request a test drive, service or MOT, as well as enquire about any of our sales and aftersales services. Your enquiry will then be sent to the dealership requested and one of our members of staff will be in touch shortly.

Contact Us

Motorline subscribe to the Motor Industry Code of Practice for Service and Repair.

In the first instance, should you feel that we have not provided a satisfactory standard with regards to Service and Repair please contact us.

Once our contact over an issue has concluded, should you feel we have not provided a satisfactory solution, we would refer you to the Motor Industry Codes Advisory and Conciliation Service. Their role is to ensure that we are acting responsibly and fulfilling our obligations under the Motor Industry Code of Practice for service and repair. The Motor Codes Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that you are not satisfied with the outcome of a dispute.

The Code Advisory and Conciliation Service can be contacted using the Advice Line number below, and will offer free impartial advice.

For further information you can visit their website at www.motorcodes.co.uk or call their Code Advisory and Conciliation Service Consumer Advice Line free phone number: 0800 6920825.

Code Advisory and Conciliation Service address:
Motor Industry Code of Practice
PO Box 44755
London
SW1X 7WU

Motorline Ltd, Driveline Ltd, Motorline (Kent) Ltd, Motorline (Canterbury) Ltd and Motorline (Broad Oak) Ltd are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. Motorline Ltd, Driveline Ltd, Motorline (Kent) Ltd, Motorline (Canterbury) Ltd and Motorline (Broad Oak) Ltd are authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration numbers are 685260, 685282, 685252, 685268 and 760178 respectively.

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

Why choose Motorline?

  • Over 1,600 used cars for sale at any one time
  • Exceptional levels of customer service
  • All used cars go through rigorous safety checks
  • Complete aftersales services
  • Highly trained and skilled technicians
  • Family-owned business

Contact Us