Warranty administrator - Volkswagen Horsham

Objectives:

  • To ensure the correct application of the warranty and goodwill policy and procedure.
  • To achieve the highest level of customer satisfaction at all times.
  • To submit accurate warranty and goodwill claims on a daily and weekly basis
  • To monitor daily and weekly warranty reports
  • To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.
  • To assist the Service department when necessary

Applicant’s requirements:

  • You must have current experience within a similar role within a main franchised dealership
  • You must be efficient, professional and display a positive attitude.
  • You must have excellent customer satisfaction skills.
  • You must have a full, valid driving licence with no more than 3 points

Pay & Benefits:

  • Competitive basic
  • Company Pension scheme
  • 4 weeks holiday per year

Working Times:

  • Monday to Friday 8.00am – 6.00pm (1 hour for lunch)


Ref: Volkswagen Horsham

Location Horsham
Brand Volkswagen
Working hours Admin & Support
Salary Competitive basic
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