Quote customers via Ebbon/ Concilium and SLI for ORP/ Brokers

Quote LBU customers via ‘phone in leads’ leading to separate deals of my own – which I then see through to the end like any other deal

Order vehicles from all areas i.e. Ebbon/ Concilium/ ORP/ Brokers/ Lease Companies

Complete vehicle spec checks with customers once ordered

Give weekly updates to customers/ Lease Companies/ Brokers from start to finish including giving estimated delivery dates

Set all vehicles up once in stock and on site on Kerridge for PDI/ Plates and any other DFAs required+ order all Vgroup packs

Allocate registrations

Arrange deliveries with customer / Lease Companies/ Brokers

Tax vehicles

Complete all delivery paperwork

Complete the VW delivery mileage website

Attach delivery/ AFRL/ invoice paperwork onto Ebbon for lease companies

Dealer transfers including negotiating with other dealers

Invoice vehicles to customers/ Lease Companies/ Brokers

Arrange valet for all vehicles

Manage the delivery diary including the logistics for drivers and confirming driver availabilities

Send out agency stock to all Brokers

Manage DCM for Unified fleet demos

Amend/ Fix pricing queries for vehicles i.e. price protection and Detag/Retag

Monthly bonuses/ estimate & actual reports

Manage the Fleet combined order bank and order take VQM

Liaise with management as to where we currently are, where we should be, and what we need to do to get there. This includes holding meetings in the lead up and making sure everyone knows what part they need to play LEAP

Ensure all new starters are added to the LEAP System

Book staff to their relevant courses in order to work towards becoming a qualified VW employee

Liaise with the NLC for bookings/ cancellations

Applicant Requirements:

Previous experience within a customer facing position

Previous experience within an Administrator position within the motor trade

Benefits and Salary:
Minimum/living wage

4 weeks holiday pro rata

Company pension scheme

Hours of work:

Monday - Friday 9am - 1pm

Ref: Toyota Tunbridge Wells

Location Tunbridge Wells
Brand Toyota
Working hours Admin & Support
Salary Minimum/living wage
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